- Exciting opportunity to work within a dynamic team
- Great chance to work with the industry's best, learn and grow
- Work with a team that is willing to invest in you and train you on latest technologies
- Permanent Full Time position, based in Macqurie Park-Flexible, hybrid work arrangements
- Work within the practices and processes necessary for effective problem management to minimise the impact of service outages, including updating the database of known issues, causes and resolutions to guide the development and support teams in minimising the impact of incidents.
- Manage and play an active role in monitoring, investigating and resolving incidents relating to data processes and reports whilst documenting learnings and working towards any future mitigation strategy.
- Contribute to existing data pipelines proactively to deliver continuous improvement in terms of automation, enrichment, timeliness, reliability, cost to serve with adherence to quality standards, including pipelines from external data sources
- Provide support for the maintenance of data and reporting processes to ensure availability of data including working with vendors to ensure consistency and access to source data
- Assist with implementation of data and support warranty period post release
- Basic understanding or exposure to ETL design and architecture (range of AWS cloud native technologies, custom code development and enterprise tools such as Talend) and/or development using visualisation tools such as Tableau, PowerBI or AWS QuickSight would be preferred or training provided if you are open to upskilling.
- Knowledge and understanding of Logical Data Models, Physical Data Models and Dimension Models and ability to deliver Logical Models and Physical Designs.
- Understanding of source systems to the customer delivery of data products including releasing, deployment and monitoring
- Ability to coordinate with other teams for planning, design, governance, engineering and release management of processes and products to ensure timely and accurate delivery of data and analytics services
- Experience in/exposure to Data Lake, Data Warehouse and data integration implementations on AWS cloud would be beneficial
Company
Location
Sydney - Australia
Job type
Full-Time
Python Job Details
About us
Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.
We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.
That means job opportunities in metropolitan and regional areas across NSW – and you have the chance to be part of creating a lasting legacy that will benefit generations to come.
Find out more about Transport for NSW
Advanced Analytics & Insights
We are a trusted partner to our clients, within Customer Strategy and Technology, developing and delivering smart, integrated and sustainable data and analytics solutions which enable evidence-driven decisions to benefit our customers and communities, and leading an uplift in data literacy of use of data insights across the cluster.
The opportunity
We have an opportunity for Data & BI Operations Analyst roles to be an integral part of the Advanced Analytics & Insights team within Customer Strategy and Technology. This role will contribute in ensuring optimal performance through managing the processes and operations relating to data and reporting, including the investigation and resolutions of incidents to ensure continued availability and reliability of data products throughout the delivery lifecycle. It is responsible for the continuous improvement and maintenance of business intelligence tools.
• Actively contribute to innovation in Data and BI Ops practices and delivery approaches and technologies that assist with the development and delivery of data products.
About you
To be successful in the role you will be:
• Experience in Python programming language would be essential
Want to know more?
Please click here to view a copy to the role description
Salary and Benefits
The salary for this position is TfNSW Grade 7 ($108,770 - $121,822) per annum plus superannuation and leave loading. For more information on Employee Benefits at TfNSW please click here.
We’re an inclusive and flexible workplace
Here at Transport, we want our workforce to reflect the communities we serve by being an inclusive, diverse and flexible place for all our people.
We offer a range of flexible work and leave options for our people. These options depend on your role and the work you do. Some of the ways our people work flexibly include a hybrid mix of virtual and in-person collaboration, staggering work hours, or even allocating extra hours worked towards a day off from time to time. We also offer more structured flexible agreements and tailored hybrid options for people who live regionally. We’re proud to be recognised as a FlexReady Certified employer, a Family Inclusive Workplace and winners of the ‘Best Remote Work Strategy’ at the Australian HR Awards 2022.
Transport is committed to creating employment and career development opportunities for Aboriginal people. These include dedicated employee networks and yarn ups, as well as career development, leadership and mentoring programs for Aboriginal people working at Transport to connect, share and learn. Our Aboriginal Employment Unit (AEU), run by a team of Aboriginal employees, is available to support current and prospective employees. For more information, email the AEU team at [email protected] or visit Aboriginal and Torres Strait Islander employment page.
We want to ensure that employees living with disability, as well as those providing care, are supported. Visit Supporting people with disability to learn more about our initiatives and requesting recruitment and workplace adjustments.
Please contact the Talent Specialist if you’d like to arrange any adjustments to how you interact with us throughout the recruitment process or would like to discuss flexible work options. For any enquiries, please email Shefali Uppal at [email protected].
Application close: 11.59PM, Tuesday, 30th May 2023
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Job Segment: Operations Manager, Database, Business Intelligence, Data Warehouse, State Government, Operations, Technology, Government
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